Privacy Policy

1. Overview

This website (“we,” “the Company,” “the Website”) values the privacy and protection of our users’ personal data (“you,” “the user”) to the highest degree.
We comply with the Personal Data Protection Act B.E. 2562 (PDPA), which has been fully enforced since June 1, 2022.
Please read this policy carefully to understand how we collect, use, or disclose your personal data, and to learn about your rights under the law.

2. Scope of Use

This policy applies to any personal data you provide to us directly (e.g., through website forms or email communication) and any data automatically collected (e.g., cookies) through j-rich.co.th.
If our services are provided via other applications or platforms, additional or specific privacy terms may apply in conjunction with this policy.

3. Types of Data We Collect

Examples of personal data we may collect include:

  • Personal information: such as your full name, phone number, email address, and mailing address

  • Website usage data: such as IP address, browser type, pages visited, and cookies/tracking technologies

  • Payment or delivery information (if products or services are purchased)

  • Third-party or integration data that you have consented to share with us

4. Purposes for Data Collection, Use, and Disclosure

We may use your personal data for the following purposes:

  • To provide the services you request — such as responding to inquiries, delivering products/services, or issuing invoices

  • To conduct marketing activities or promotions (with your consent)

  • To improve our website, analyze user behavior, and enhance UX/UI performance

  • To comply with legal obligations or protect the rights of the Company and users

  • To use cookies or similar technologies for measurement, personalization, and advertising purposes (where applicable)

5. Data Retention Period

We will retain your personal data for as long as necessary to fulfill the purposes stated above, or until you request deletion or anonymization (subject to legal conditions), or when the Company no longer requires the data.

6. User Rights

Under the PDPA, you have the right to:

  • Access and obtain a copy of your personal data that we hold

  • Request correction of inaccurate or incomplete data

  • Request deletion, anonymization, or suspension of data use in certain cases

  • Request data portability, where permitted by law

  • Object to data processing in certain cases or opt out of marketing communications

  • Withdraw consent (where processing is based on consent) and request that we stop using your data for such purposes

To exercise any of these rights, please contact us using the contact details provided below.

7. Data Disclosure and Cross-Border Transfer

If personal data is transferred to entities located outside of Thailand, we will ensure that such transfers comply with appropriate standards and/or orders issued by the Personal Data Protection Committee (PDPC) — for example, verifying that the destination country provides adequate data protection measures.
You may contact us for more details regarding data transfers.

8. Use of Cookies and Tracking Technologies

Our website uses cookies or pixels to:

  • Remember users and their preferences

  • Analyze user behavior on the website

  • Deliver personalized content or advertisements

If you do not wish to be tracked, you can adjust your browser settings or contact us to opt out of tracking.

9. Security Measures

We implement appropriate technical and organizational measures — such as access control, encryption, and internal audits — to safeguard your personal data against unauthorized access, use, disclosure, alteration, or destruction.
In the event of a data breach that may affect user rights, we have internal procedures in place to promptly notify and take corrective action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or practices.
When updates occur, we will notify you via the website or other appropriate communication channels.
Please review the latest version periodically.

11. Contact Information

If you have any questions, concerns, or wish to exercise your data protection rights, please contact us at:

Company Name: J-Rich Co., Ltd.
Address: 88/2 Soi Phutthamonthon Sai 2 Soi 31, Sala Thammasop Subdistrict, Thawi Watthana District, Bangkok 10170, Thailand
Email: info@j-rich.co.th